Park Place Practice, 17 Park Place, Leeds LS1 2SJ
This privacy notice tells you what to expect us to do with your personal information.
What information we collect, use, and why
We collect or use the following information to provide client care and services:
● Name, address and contact details
● Gender
● Pronoun preferences
● Date of birth
● Health information (including medical conditions, allergies, medical requirements and medical history)
● Information about care needs (including disabilities, home conditions, medication and dietary requirements and general care provisions)
● Payment details (including card or bank information for transfers and direct debits)
● Records of meetings and decisions
● Information about income and financial needs for funding or personal budget support
We also collect the following information to provide client care and services:
● Racial or ethnic origin
● Religious or philosophical beliefs
● Health information
● Sex life information
● Sexual orientation information
We collect or use the following information for safeguarding or public protection reasons:
● Name, address and contact details
● Emergency contact details
● Health information (including medical conditions, allergies, medical requirements and medical history)
● Information about care needs (including disabilities, home conditions, dietary requirements and general care provisions)
● Records of meetings and decisions
We also collect the following information for safeguarding or public protection reasons:
● Health information
We collect or use the following personal information to comply with legal requirements:
● Name
● Contact information
We also collect the following information to comply with legal requirements:
● Health information
We collect or use the following personal information for dealing with queries, complaints or claims:
● Names and contact details
● Address
● Payment details
● Relevant information from previous investigations
● Customer or client accounts and records
● Information relating to health and safety (including incident investigation details and
reports and accident book records)
● Correspondence
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
● Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
● Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
● Your right to erasure - You have the right to ask us to delete your personal information.
● Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
● Your right to object to processing - You have the right to object to the processing of your personal data.
● Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
● Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this page.
Our lawful bases for collecting or using personal information to provide client care and services
are:
● Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
● Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for safeguarding or public protection reasons are:
● Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.
Our lawful bases for collecting or using personal information to comply with legal requirements
are:
● Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
● Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for dealing with queries, complaints
or claims are:
● Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
● Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
● Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: To enable a thorough and fair investigation.
Where we get personal information from
● Directly from you
● Charities or voluntary sector organisations
● Relevant regulatory authorities
How long we keep information
● Minimum Retention Period: All client records will be retained for a minimum of 5 years from the date of the last session or the end of service provision.
● Extended Retention: Records may be retained for longer periods if required by specific legal, contractual, or professional obligations.
Who we share information with
Others we share personal information with
● Organisations we need to share information with for safeguarding reasons
● Relevant regulatory authorities
● Organisations we’re legally obliged to share personal information with
● Debt collection agencies
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